Privacy Policy

The Impossible Software Video Templating Tools, Software and Services are provided on a hosted basis (the “Services”) and the Dynamic Movie Output of the DynamicVideo Rendering Engine (the "Output") are made available by Impossible Software, Inc. (“Impossible Software" or “we” or “us”). By using the Services; accessing or otherwise using any software made available in conjunction with the Services (“Software”); purchasing or using the Output; or using any features of (the “Site”), you accept the terms of the Impossible Software Privacy Policy. This document describes Impossible Software's policies concerning the use of personal information of subscribers collected via the Site (“Privacy Policy”) as in effect on January 1, 2012. We reserve the right, in our discretion, to change, modify and delete provisions of this Privacy Policy at any time. If we do change how we use personally identifiable information (or make other changes to this Policy), we will post the changes on this page indicating the effective date, so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. Your continued use of the Site after such notice constitutes your acceptance of the modified Policy.

Information Collection And Use

When you sign up for an Impossible Software account, we ask you for personal information (such as your name, email address and an account password); company contact information (if you are acting on behalf or your employer); and credit card or other payment information, which we maintain in encrypted form on secure servers. We also require you to acknowledge that you (and your company, if applicable) agree to be bound by our Terms of Use and this Privacy Policy. Once provided, Impossible Software retains the right to use your email address for communication and other purposes, even if you cancel your subscription, as described more completely below. Information about you will not be shared with users outside of your organization except as expressly set forth below. Impossible Software owns the personal data it collects on this Site, in the sense that it may use it without restriction in accordance with its Privacy Policy. Impossible Software may track your activities and use the information you contribute for administration of the Site; to contact you about new services, features and changes on our Site; for the purpose of internal review and analysis; and for external sanitized (i.e. not personally identifiable) studies and reports. We can use your personal information as authorized until you cease to be a subscriber or you notify us that you are withdrawing this authorization (and for 30 days after, to provide us sufficient time to remove your information from our databases, mailing lists and the like). Notwithstanding the above, once you provide an email address, we retain that, and the right to contact you in connection with your use of the Service.


The personal information you provide us may be given to law enforcement officials if we believe we must do so to comply with an applicable statute, regulation, rule or law, a subpoena, a search warrant, a court order, or other valid legal process. We may also disclose personally identifiable information when we conclude that disclosing it is necessary to identify, contact or bring legal action against someone who may be violating our Terms of Use or to protect the safety or security of our subscribers, our company or the general public.

Cookies and Log Files

We use cookies and log files to administer the Site. A log file is a list of recent actions that is maintained by our servers. A cookie is a piece of data that we store on your hard drive and that may contain information about you and your computer. This promotes ease of communication between your computer and the Site and enables us to target relevant announcements and promotional material to subscribers. (You may be able to use your computer’s control panel to disable cookies; but doing so may affect your ease in using the Site.) We have no access to or control over any cookies that may be used by linked or other third party sites.


Understandably, our affiliates, partners and advertisers may want to know about the demographics and characteristics of our subscribers. Therefore, we may share aggregated demographic information data with them. This is group data that breaks down information about the broad characteristics of our users and is not linked to any personal information that can identify individual persons. You acknowledge and agree that any credit card and related billing and payment information that you provide to Impossible Software may be shared by Impossible Software with third party providers, such as payment processors and/or credit agencies, solely for the purposes of checking credit, effecting payment to Impossible Software and servicing your account. We may partner with another party to provide specific services. If so, we may give your email address to this provider so it can contact you, but we will not share other personally identifiable information without your permission. However, if the Impossible Software Site or Service is sold to a new owner, whether by merger, stock sale, asset sale or other means, we retain the right to transfer your subscriber information and all other personal content, data and information to this new owner, provided the owner agrees to respect the Privacy Policy in effect with respect to this personal data.


This Site may contain links to other sites. Please be aware that Impossible Software cannot be responsible for the privacy practices of other sites, including those to which we link or whose products or services we reference. We encourage you to read the terms of use and privacy statements of each web site you visit. This Privacy Policy applies solely to information collected by this Site.


This Site has reasonable security measures in place to protect against misuse or unauthorized disclosure of your personal information to protect information from unauthorized tampering.

Advertising; Special Offers; Updates

Subscribers will sometimes receive advertising, promotions and information about our own or third parties' products and services. We may also send you Site updates and information about new features of the Site. We may communicate with you via email to provide requested services, and in regard to issues relating to your account.

Correcting/Updating Personal Information

If you wish to correct, update or remove any personal data that you have provided, you may do so at any time by updating your profile. If you have already registered but want to be removed completely from our database, please email Impossible Software Support. However, as noted above, any data or other content that you chose to make available for viewing by other subscribers will remain available for such viewing even after you cease to be a subscriber.


If you have questions about our Privacy Policy or Terms of Use, please contact us at